![]() ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It sucks that we trusted our HOME to the protection of such a terrible company.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This company is as sketchy, unethical, and disgusting as they come. I can only assume they intend to make us submit ANOTHER application. Turns out apparently it was the "wrong" shingle to send them and that our application stated a "different" shingle type in the application. After "reviewing" our application, they declined it because they said the shingle we pulled off the roof wasn't the right size. They then make you email the most obscure, sketchy email address (random letters at some random domain), send one word replies, are incredibly rude and unhelpful. It's an insane hoop to jump through, but we figured fine we will fill out your ridiculous application and then that will be it, right? Wrong again. You have to also include numerous photos with the claim, PULL a full size shingle off the roof and MAIL it in (like it's 1960s), pay $50 to an outside company to get a certified aerial view of your roof sent over, the full invoice from the purchase, etc. First, you have to fill out an extensive application explaining things that only someone in the roofing industry would know-things like the full surface area of the roof, number of squares, ridge length, slope of the roof, shingle type, etc. To submit a claim with this roofing company is actually laughable the amount of steps that they make you do. ![]() Since our roof is just a couple years old, we remembered that we had a supposedly great roof warranty and that it shouldn't be a problem to get approximately 5-10 shingles fixed. My husband and I had minor roof damage from a wind and snow storm. ![]()
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